Creating Smart User Documentation

Over the past year of my internship I have created countless tutorials and application guides. I have created video tutorials walking users through complex workflows in SharePoint 2010 Foundation and simple video tutorials showing off the features of an internal team SharePoint. I have created written documentation guiding users through the data management process in Salesforce.com…

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Value Creation through QR Codes

What is it and where did it come from? A QR Code, or a Quick Response Code, consists of black modules arrange in a square pattern on a white background that can be interpreted by barcode readers and smartphones. Originating in Japan, this technology started off on manufacturing parts for easier assessment but quickly turned commercial and found its…

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